Privacy Policy
BXE Browser ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our anti-detect browser software, website, and related services. By using our Services, you consent to the practices described here.
1. Information We Collect
Provided Directly
- Account details: name, email address, username, and password.
- Payment information: billing address and payment method (processed by secure third-party processors — we never store full card data).
- Support communications: messages, attachments, and feedback you submit.
- Team data: profile sharing permissions and member invitations.
Collected Automatically
- Device information: OS type (Windows, macOS, Linux), version, hardware identifiers.
- Usage data: features accessed, session duration, error logs, crash reports.
- Network data: IP address, connection timestamps, proxy config metadata — not your browsing session content.
- License data: license key status and activation timestamps.
2. What We Never Collect
- Content of browser profiles or isolated session containers.
- Your browsing history within any profile.
- Passwords, cookies, or credentials stored in your browser profiles.
- Screenshots, keystrokes, or any surveillance-type data.
3. How We Use Your Information
- Provide, operate, and maintain the Services.
- Process transactions and send confirmations and invoices.
- Manage your account, license, and team permissions.
- Send technical notices, security alerts, and support messages.
- Monitor and analyze usage to improve performance and UX.
- Detect, prevent, and address technical issues, fraud, or policy violations.
- Comply with legal obligations.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share data with:
Service Providers: Trusted vendors who assist in operating our Services (payment processors, cloud hosting, analytics). They are contractually obligated to keep data confidential.
Business Transfers: If BXE Browser is acquired or merges, your information may transfer as part of that transaction.
Legal Requirements: We may disclose information if required by law, court order, or to protect the rights and safety of our users.
5. Data Retention
We retain personal data for as long as your account is active or as needed to provide Services. You may request deletion at any time. We may retain certain information as required by law or for legitimate business purposes.
6. Security
We implement industry-standard measures including encrypted cloud storage, secure HTTPS transmissions, and access controls. No method of internet transmission is 100% secure, but we continuously improve our safeguards.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your personal data.
- Object to or restrict certain processing activities.
- Data portability.
To exercise these rights, contact us at [email protected].
8. Children's Privacy
Our Services are not directed to individuals under 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us data, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated by posting the updated policy and revising the "Last Updated" date. Continued use of the Services constitutes acceptance.